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Migration is more than moving workloads; it's about transforming operations for scalability, security, and innovation. This eBook shares five compelling case studies of businesses that achieved remarkable outcomes with Microsoft Azure. Gain insights on strategies and takeaways to guide your migration. Download your complimentary copy now and connect with Hivenity to discuss your migration goals.
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The Microsoft Surface + ARM-powered PCs are pushing the boundaries of educational technology, delivering advanced performance and efficiency improvements that schools need. These Copilot+ PCs, powered by the latest Qualcomm® Snapdragon® X series processors, ensure fast startup, exceptional battery life and rapid performance. Interesting features such as Live Captions and real-time translations from 44 languages into English, facilitates seamless collaboration among teachers, staff, and students. Integrating an efficient NPU with 45 TOPS, these devices dynamically reshape the learning and teaching process in K-12 education. Furthermore, Microsoft's chip-to-cloud security guarantees safe and secure learning environments. Contact us today to transform the educational experience for students, teachers, and administrators at your school!
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This eBook shows how nonprofits can embrace digital and data-driven tools to improve donor engagement. The eBook outlines strategies to build trust, retain donors, and improve program impact. Download it now to get valuable insights from successful nonprofis. Contact Hivenity for guidance on applying these strategies.
You're invited to explore the capabilities of Microsoft's Surface Copilot+ PCs and how they're transforming K-12 education. As outlined in the 'Surface for Education K-12 eBook', these devices equip schools with adaptable technology that embraces the transformative power of AI in teaching and learning. They're shaping instruction methods and learning outcomes, while providing top-notch, end-to-end security to protect identities and data. Microsoft Surface is ideal for schools aiming to equip their faculty and students with powerful tools for immersive learning experiences. They also simplify IT and make the education process more efficient. Adding to the benefits, Surface devices integrated with Microsoft 365 significantly boost the value of the initial investment. Beyond this, the Surface Copilot+ PCs are designed to directly work with AI-powered apps which enhance the effectiveness of learning and research. No matter if you're a teacher, a student, or a school leader, Surface devices are designed with the needs of all roles in mind. Order new Surface devices for your school by contacting us today!
The Anthony Nolan customer story showcases how Microsoft Dynamics 365 enables the nonprofit to use cutting-edge cloud technology to quickly and efficiently match stem cell donors with patients in need. Learn how to achieve similar transformative outcomes by reading its story. Contact Hivenity to discuss solutions for your nonprofit's unique challenges.
Major firms are investing heavily in AI to drive new revenue streams. Is your business following suit? This article highlights the KPMG strategy to put $100 million toward building AI- and automation-powered services in a technology partnership with Google Cloud. Read the article to see what AI-driven transformation can look like, and reach out to Hivenity to discuss how to plan and implement a strategy for your business.
Strategy and execution are only as strong as the insights that guide them. This article outlines how your company can use location intelligence to find operational efficiencies, drive customer engagement, and outmaneuver competitors. Read it for practical examples of what's possible when location is factored into the equation. Connect with Hivenity to discuss how a location-aware strategy could improve your results.
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Uncertainty around AI agents is holding businesses back from using one of today's most promising workplace tools. This article addresses the five most common myths and explains what AI agents can actually deliver when deployed with strategy and intent. Read the article to cut through the noise and gain a clearer understanding of what's fact, what's fiction, and where AI agents might make sense in your business. Contact Hivenity to talk about where to start.
Read this latest (March 2024) Microsoft-commissioned Forrester TEI report based on the responses of five interviewees that were combined into a single composite organization that generates revenue of $1 billion per year and has 500 full-time support agents. In it you will discover the cost savings and business benefits enabled by Dynamics 365 Customer Service, most notably a 315 ROI, 40% increase in agent productivity, 20% faster first call response time and $1.13 million in new profitability. Dynamics 365 Customer Service can help your service organization unlock trusted knowledge to accelerate on-boarding and case resolution, improve efficiency, and automate tasks for agents in their flow of work. Reach out to to put the power of MS Dynamics 365 Customer Service to work in your organization.
As businesses adopt AI and cloud-native technologies, security becomes a critical foundation for innovation. This eBook discusses how to implement comprehensive security measures during cloud migrations, ensuring scalability and risk reduction. Learn how strategies like Zero Trust and tool consolidation enable secure, innovative growth. Download the eBook now to position your organization for success and contact Hivenity for a free consultation.
Take a look into the daily life of Sam, a wealth advisor, and how his performance was reshaped by using the Surface Laptop, a Copilot+ PC. Microsoft Surface provides the premium image banks needs and brings a lightweight design that doesn't compromise on performance. Choose between Intel Core Ultra (Series 2) or Snapdragon X Series processors and high-resolution touchscreen options to suit your needs. Surface Laptop exhibits excellent durability with its long-lasting battery and secured-core, ensuring data safety from chip to cloud. Make the smart investment now to enjoy reduced costs and complexity with zero-touch deployment and unified management. Stay ahead of the curve with Surface for Financial Services. Contact us to order your new Surface devices today!
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Surface for Financial Services provides a versatile, high-performance solution to meet modern workplace challenges in the financial sector. It boosts employee productivity through flexible work and AI experiences and ensures client needs are met effectively. What sets Surface devices apart is their zero-trust security model, offering security from chip-to-cloud, safeguarding both your organization's and client's data. Their lightweight, versatile and robust design improves customer service processes, team collaboration, and brings in new AI experiences. Identified roles within the financial sector, including branch workers, wealth advisors, investment analysts, executives, and financial teams, can all significantly benefit from specific Surface devices. The devices offer features like high resolution touch screens, 5G connectivity, AI processing power, multi-mode versatility and enterprise-grade data protection. Learn how Surface for Financial Services makes smart investment for financial institutions by reshaping ways you serve clients, manage data, and conduct business processes. Contact us today to learn more and order the latest Surface devices!
Measuring successful service engagement solely on customer issue resolution is no longer good enough. Today, it's a business imperative to deliver personalized, fast service experiences at every touch point and through every engagement channel. The most effective way to achieve this is to build long-term customer loyalty and transform operations with modern, AI-enhanced capabilities across all service processes and interactions. Microsoft is continuously enhancing Microsoft Dynamics 365 Customer service to empower customers to differentiate service organizations, and Forrester Research has noticed and designated Microsoft a Leader in "The Forrester Wave™: Customer Service Solutions, Q1 2024." This blog post highlights the significance of this distinction. Read the blog post and contact us to learn how Hivenity can help you differentiate your organization's service operations with AI.
Moving to the cloud can spark innovation but can also introduce security challenges. This customer story highlights how CTT-Correios de Portugal addressed these concerns by migrating to Azure. Read its story to learn how the travel and transportation leader built an AI-ready, secure platform to drive growth and stay ahead of the competition. Contact Hivenity to explore how Azure's solutions can transform your business.
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This Harvard Gazette article examines how governments, businesses, and institutions can create effective frameworks for regulating AI responsibly. Experts highlight the importance of balancing innovation with ethical oversight and international cooperation. Connect with Hivenity to explore how responsible AI strategy can drive innovation while meeting compliance standards.
The Deloitte WSJ article "The Technology Operating Model of the Future: Rise of the Agentic Enterprise" explores how intelligent, adaptive systems are redefining how organizations operate. By combining AI, automation, and data-driven decision-making, the agentic enterprise enables greater agility and resilience in a rapidly changing digital landscape. Connect with Hivenity to learn how evolving your operating model can position your business for the future.
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This WorkLife article examines the widespread issue of age discrimination, revealing its impact on workers over 50 and on organizational resilience. Reach out to Hivenity to learn how fostering inclusivity across all generations can strengthen your workplace.
Cloud migration can be complex and a well-defined roadmap makes all the difference. The eBook, "Cloud Migration Simplified," provides IT leaders with steps to strategize, plan, and prepare their environment for a successful Azure transition. Download it now to learn how to mitigate risks and achieve your cloud goals efficiently. Reach out to Hivenity for an Azure cloud migration strategy consultation.
This solution brief details how the Microsoft Surface for Business can pivot the retail sector. With high-quality devices, Microsoft is on the forefront of providing diversified device portfolios that integrate seamlessly with business applications. They come built-in with top-notch security features, ensuring your retailer's premium image is protected. Surface devices work efficiently with modern tech tools such as Microsoft 365, Azure, and Windows 11, providing crystal clear communication capabilities, AI experiences, and enhancing collaboration. With Microsoft's chip-to-cloud security approach, retailers are safeguarded at every layer, mitigating risks while enabling a modern workplace. Microsoft demonstrates how their technology can do more than just sell products - they can transform the overall shopping experience through new AI experiences and seamless integration with digital apps. This not only transforms the customer experience but also lifts employee productivity and engagement. With Microsoft Surface, your business can be more connected, more knowledgeable, and more secure than ever. Contact us today for the latest Surface devices for retail establishments.
Learn about how MAGRABi, a leading eyewear retailer, reimagined the retail shopping experience with Microsoft Surface devices. By embracing this unbeatable technology, the company has been able to efficiently streamline inventory management and enable mobile point of sale (POS) experiences on the shop floor. This has reshaped the customer journey into a more personal, efficient, and convenient experience. Impressively, the implementation of Surface devices has allowed MAGRABi's dedicated staff to consult with customers without having to step away, ensuring a seamless and engaging shopping experience. The result? A staggering cut in customer wait time by 50% and a significant boost in sales, showing clearly just how transformative this technology can be. Find out more about how you can bring similar changes to your business. Contact us today to get started!
Watch this interactive tour of MS Dynamics 365 Contact Center for a step-by step look at how Dynamics 365 enabled a modern outdoor apparel company to deliver frictionless experiences across channels, reduce call volume and hold times with intelligent chatbots and voicebots, and empower agents to deliver great service where a human touch is required. With a single view of truth across data and support channels, your contact center leaders will gain powerful insights that help drive efficiency at scale and reduce unnecessary costs. Reach out to to begin reimagining your customer service operations.
Discover why building a secure and equitable bioeconomy requires a shared commitment across regions, sectors and disciplines and responsible use of AI.
Accenture CEO Julie Sweet said the company is seeing an inflection point with companies adopting artificial intelligence enterprise-wide and scaling use cases. Speaking on the company's fourth quarter earnings call, Sweet said: "We're also starting to see early signals of an inflection point with more clients looking for true enterprise-wide plans and activation and seeking out our successful experience with scaling in enterprises and at Accenture.
This Harvard Business Review article examines a bold experiment in which researchers treated AI as a startup co-founder, exploring its role in decision-making, operations, and creativity. Contact Hivenity to discuss how AI partnerships could shape your future of work strategies.
This tour of Microsoft Dynamics 365 Customer Service walks you through the service experience of a true-to-life customer who benefits from the solution's transformative, AI-fueled capabilities. Take the tour to see for yourself how Dynamics 365 Customer Service enables your service teams to respond more effectively and effortlessly and personalize experiences. Learn about optimizing workflows, increasing resolution rates and using predictive insights to proactively address customer needs. When you're ready for a more expansive tour, contact your trusted guide and Microsoft partner, .
This blog post from Microsoft introduces the latest addition to the Surface for Business portfolio - the Surface Laptop 5G. Powered by Intel Core Ultra (Series 2) processors, this laptop is designed with the modern mobile workforce in mind, providing 40+ trillion operations per second (TOPS) Neural Processing Unit (NPU) for fast, on-device intelligence, and 5G for continuous connectivity. Microsoft shares how 5G has been integrated into the laptop - from a dynamic antenna system for reliable connectivity, to thoughtful design considerations to preserve signal quality. Additionally, the blog highlights global test efforts to ensure the laptop's 5G performance worldwide. Contact us to learn more about this new device and order your Surface Laptop 5G today!
Forrester's report, "The Total Economic Impact of Microsoft Azure VMware Solution,"showcases the quantifiable benefits of migrating with Azure VMware. Download your complimentary copy to explore results including cost savings, improved performance, and reduced maintenance efforts.See how this solution can provide substantial ROI while minimizing business disruptions. Contact Hivenity for a personalized consultation.
The Surface Laptop and Surface Laptop 5G are designed with business needs in mind. With NPUs delivering 40 or 48 TOPS of on-device AI performance, these devices enable you to maximize productivity and drive AI experiences anywhere. This extends to features such as facial recognition for secure sign-in, HDR technology for enhanced visual experiences, and the sleek, slim chassis for mobility. The Surface Laptop 5G even provides ultra-fast speeds, dynamic antenna switching, and custom-tuned Qualcomm modem performance for enterprise-ready 5G. These laptops also ensure your data security with Microsoft-delivered firmware and threat protection. Leverage these transformative devices to reshape the way your business operates. Contact us to learn more and order these new Surface devices today!
"The Total Economic Impact of Dynamics 365 Customer Service" report from Forrester Consulting examines the potential return on investment of Microsoft Dynamics 365 Customer Service. This infographic summarizes the findings from that study. View the infographic. Contact to start reaping the benefits of an investment in Dynamics 365 Customer Service.
Sandvik Coromant's journey with Dynamics 365 started in 2016, when it piloted Dynamics 365 Sales in the United States. As its customer base expanded and diversified, the Sandvik team realized that to access the required deep knowledge of customer history they could no longer rely on multiple applications to manage daily business functions. Read Sandvik's story to learn why Sanika Bhagwat: Customer Interactions Process & Technology Manager said, "Dynamics 365 Customer Service is the thread that weaves [together] seamless experiences...enabling automation and AI possibilities for business growth and ultimate customer satisfaction." Ready to help your customers become more productive, profitable and energy efficient? can help you get started with Dynamics 365 Customer Service.
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