Xiaomi improves its customer service and post-sales supply chain management with Dynamics 365 and Power Platform

When global tech leader Xiaomi encountered challenges scaling customer service across 100+ markets, it turned to Microsoft Dynamics 365 and Power Platform. Get the story on how integrating the two helped Xiaomi reenvision its service model to create efficiencies and delightful customer experiences.

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Xiaomi improves its customer service and post-sales supply chain management with Dynamics 365 and Power Platform published by Hivenity

Depuis une décennie, nous avons développé un expertise inégalle, en particulier dans l’utilisation des applications Microsoft Dynamics 365 pour ERP et CRM. Ces outils sont leaders dans l’industrie, mais leur véritable force réside dans leur capacité d’intégration, offrant ainsi une valeur ajoutée significative aux entreprises. Notre objectif est de transformer la manière dont nos clients travaillent, en améliorant significativement la performance de leurs travail grâce à des solutions technologiques avancées.

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Xiaomi improves its customer service and post-sales supply chain management with Dynamics 365 and Power Platform